Where does your design process usually begin?
“Once we review the story for the season, our job is to translate it into a collection. We meet with our buying team to discuss the number of options we need, as well as the bestsellers we know our customers wouldn’t be without. That way, we have a rough structure of the range before we do any further research. Then the fun begins. We head to London, Paris and other cities across the world, to see what the competition is up to and make sure our ranges are better than the rest!
“Our suppliers are a huge help, too – they let us know any new developments they’re working on and help us find new yarns and fabrications to make sure our pieces are exceptionally comfortable and sustainable, wherever possible. We’re obsessive over little details. From soft-backed embroidery and stretchy waistbands to easy-change sleepsuits, every finishing touch we make is just so.”