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Delivery Information

Discover details of our services and find the best option for you.

We aim to deliver in 7–10 days and your order may arrive in multiple deliveries as it could be sent from different warehouses.

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UK Standard delivery (7–10 days) – FREE

• FREE for orders to UK over £50
• £3.50 for orders under £50
• Orders will be delivered Monday–Saturday (excluding bank and public holidays)

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Collections (3–5 days) – TEMPORARILY UNAVAILABLE

• FREE for orders to UK over £50
• £3.50 for orders under £50
• Orders will be delivered Monday–Saturday (excluding bank and public holidays)
• Some products are excluded from this delivery service

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Next day delivery – TEMPORARILY UNAVAILABLE

• Orders placed by 4pm Monday–Thursday will be delivered the next day
• Orders placed Friday, Saturday or by 4pm Sunday will be delivered on the following Monday
• Orders placed after 4pm will be delivered within 2 days
• Orders will be delivered Monday–Friday (excluding bank or public holidays)
• Not available for remote postcodes
• Gift wrap not available with this service
• Signature required upon delivery
Please note: for Northern Ireland, Jersey and Guernsey addresses, this service delivers in 1-2 days

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Saturday delivery* – TEMPORARILY UNAVAILABLE

• Order by 4pm on Friday *For delivery with gift wrap, order by 12pm on Wednesday
• Orders placed after this time will be delivered on Saturday of the following week
• Orders with gift wrap placed after this time will be delivered on Saturday of the following week
• Not available for remote postcodes
• Signature required upon delivery

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Sunday delivery* – TEMPORARILY UNAVAILABLE

• Order by 4pm on Friday *For delivery with gift wrap, order by 12pm on Wednesday
• Orders placed after this time will be delivered on Sunday of the following week
• Orders with gift wrap placed after this time will be delivered on Sunday of the following week
• Not available for remote postcodes
• Signature required upon delivery

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Furniture delivery – FREE

• Stocked items will be delivered in 3–4 weeks and made-to-order items in 3–12 weeks
• Free furniture delivery to all UK mainland addresses
• Orders will be delivered Monday–Saturday (excluding bank or public holidays)
• Furniture, mirrors and large items cannot be delivered overseas
• View our Furniture FAQs
• Find out more about furniture delivery
• Please note that the order recipient must be over the age of 18

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International delivery (4–14 business days) – from £7

• We are doing everything to ensure orders arrive within their normal time frames, but some international deliveries may be delayed due to local government restrictions.
• FREE for orders to Ireland over £50
• FREE for orders to Europe over £75
• FREE for orders to Rest of World over £200
• Delivery fees start at a minimum of £7, varying by region and ordering costs
• Orders will be delivered Monday–Saturday (excluding bank or public holidays)
• The White Company pays all import taxes and duties on your behalf. In the rare event that these charges are passed on to you, please contact us with proof of payment and we will reimburse you
• Furniture, mirrors and large items (over 53x43x31cm) cannot be delivered overseas, except to the UK
• We currently offer the purchase and redemption of gift cards and e-gifts on our UK website only
• Unfortunately, we are unable to offer shipping to Russia, Ukraine, Israel & Lebanon for the time being.

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Remote UK postcodes (1–2 days additional delivery time)

• Orders can be delivered to most postal areas in the UK, including Northern Ireland
• Due to carrier availability, certain locations may be subject to an additional 1–2 days' delivery time
• Find out more about remote postcodes

Returns

We have extended our returns policy for Christmas. Returns or exchanges for purchases made between 16th October and 24th December 2024 will be accepted until 31st January 2025. Please see our Returns page for more information.